Payment & Cancellation Policy
30% payment is required at the time of booking confirmation, and the remaining 70% is due 21 days before the travel date.
A 100% Cancellation Fee will be applicable if canceled within 15 days of the travel date. If canceled before D-15, a Credit Note will be issued for 30% of the booking amount paid to hotels, while the remaining amount will be refunded to the same account within 7 working days. Please note that the Credit Note can only be used for the same destination.
Refunds for Tour Modifications or Cancellations by Travelrash
Travelrash reserves the right to modify or cancel tours due to unforeseen circumstances, including but not limited to adverse weather conditions, natural disasters, political instability, or insufficient bookings.
In the event that Travelrash modifies or cancels a tour, customers will be notified as soon as possible and provided with alternative options or offered a full refund.
Tour Alterations
Travelrash reserves the right to alter tour itineraries, including but not limited to changes in tour duration, activities, or accommodations, if necessary for the safety or comfort of customers.
Customers will be notified of any significant alterations to the tour itinerary as soon as possible.
Contact Us
If you need to cancel your booking or have any questions regarding our refund and cancellation policy, please contact us at contact@travelrash.in or 8077647636.
By booking a tour with Travelrash, you agree to adhere to the terms of our refund and cancellation policy outlined above. We recommend that customers carefully review the policy before making a booking.
Important Hotel Notes
- All the guests (husband, wife & adult children) are requested to carry their photo identity proof in original ( passport or voter I card )& a photocopy to be produced & handed over at the time of Check-in at the Hotels. This is mandatory Hotels may deny entry and services in the absence of these documents, in such cases Travelrash should not be held responsible by customers.
- In hotels for an extra adult/child either roll a way bed or mattress shall be provided.
- In case your packages is inclusive of complimentary Arrival / departure transfers the same shall be provided as per schedule fixed by the hotel. however this may require you to wait at the airport for short duration until all the guests arriving at that time exit the airport.
- Transfers are on SIC (seat in coach) basis.
- The request for an adjacent or an adjoining room will be on subject to availability.
- It is mandatory to carry the age proof of children(02 to 11 yrs) and infant(below 02yrs) along with other travel documents.
- Room allocation (Twin bed / Double bed) is at the discretion of the hotel. The check in and check out time of the hotel is 1430 to 12 noon and number of meals including breakfast are always corresponding to the no. of nights booked by the guest. The hotel does not provide breakfast on the day of arrival.
- For early check in and late check out the payment is to be settled directly by the guest.
- Hotel has the right to claim the damages incurred by any of the guest.
- The guests are requested to take care of their personal belongings carefully and avoid leaving them unattended.
- Cost of additional services availed by the guest which are not part of our package inclusions are to be settled directly at the hotel.
- To avail the arrival transfers please check the hotel representative holding the placard of your name/ hotel name.
- Buffet meal will be provided at fixed venue decided by the hotel. Timings : Breakfast 0800-1000 hrs , Lunch : 1300-1500 hrs , Dinner : 1930 -2200 hrs. These are the standard buffet timings observed by the hotels. Still you are kindly requested to check the perfect buffet timings at the time of check in at the hotel. Once the buffet time is over the hotel might ask you to pay for your meals. It is at the discretion of the hotel to provide buffet or fixed menu meals depending on the occupancy of the guest in the hotel.